1. Make your purchase
You are automatically enrolled in our 200 day trial for free with any Origin Mattress purchase. No pesky sign ups and no hidden costs!
You are automatically enrolled in our 200 day trial for free with any Origin Mattress purchase. No pesky sign ups and no hidden costs!
The trial starts from the date your new Origin Mattress is delivered to your home.
Your body needs time to adjust to a new mattress, and our trial is perfect for you to test the mattress from the comfort of your home for up to 200 days.
Simply drop an email to enquiry@originmattress.co.uk. As part of the returns process we do ask for some images to be sent to
1. Your mattress from above without bedding
2. Your mattress from both long sides without bedding
3. Underside Tag: White tag underneath the mattress and fire label
4. If you’re requesting a return due to an issue, a picture showing this as clearly as possible.
These help us check to make sure the product is as it should have been for you – incase of any less obvious problems, we can offer a solution that might help get you back into a good nights rest. Images also help us better direct the product back on its return journey to ensure we meet our sustainability goals.
We’ll arrange to pick up your mattress for free! There’s no need to pack it back in the box. Once that’s done, you will receive a full refund via your original payment method.
Trying a mattress for 5-10 minutes in a showroom is not enough to tell if a mattress suits you or not, as your body needs time to adjust. Only when you try the mattress in the comfort of your own home can you then truly fall in love with the comfort of our mattress!